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Cowboy boots and biker, rockabilly denim clothing and accessories shop in Barcelona
Customer Support
M-S: 10:00 to 13:30 | 16:30 to 20:30 (+34) 933 020 642

CUSTOMER SERVICE

FAQ's

Corbeto's Boots - Frequently asked questions:

Following will find a list with answers to the most common questions regarding Corbeto's Boots online store, if you have any doubt that is not shown on that list, please feel free to contact us by email contacto@corbetosboots.com or calling to our Customer service phone (+34) 933 020 642.

To place an order online just select the product/s you desire, then select the size - if necessary – and click over “Add to shopping bag” button after that this article will automatically be added to your shopping bag. Once you have added all the desired products will click over the Corbeto’s bag to show the complete list of purchased articles and proceed with checkout. You will be asked to register as user of www.corbetosboots.com, log into your already existent account or continue as guest without registering. After that you must fill a simple formulary with your billing/shipping details and select payment method. Once finished, an email listing your order will be sent to your address and we will start to handle it.

Sure! Call our Customer service phone number (+34) 933 020 642 from Monday to Saturday 10 am – 1:30 pm and 4:30 pm – 8:30 pm and will be pleased to assist you.

No problem, e-mail us a list of the products you are interested on at pedidos@corbetosboots.com and we will contact you shortly to handle your order.

At this time Corbeto's Boots ships orders to more than 50 countries arround the world. Check SHIPPING section for further information.

Since more than sixty years ago Corbeto's Boots has a physical store in Barcelona (Spain). It is located at La Rambla number 40 and there you will find all the products shown at the online store. Monday to Saturday opening hours are: 10 a.m. to 1:30 p.m. and 4:30 p.m. to 8:30 p.m.

We accept:

- Bank deposit/transfer

- VISA/MASTERCARD credit cards

- PayPal 

Note: Credit card and Paypal payments are only available for orders placed directly at the online store.

All our orders are shipped from our store at #40 La Rambla in Barcelona and carefully packed to ensure all purchased ítems arrive in perfect conditions. The way you receive the merchandise and the delivery time will depend on the option chosen when placing the order. For further information check SHIPPING section.

Corbeto's Boots will inform you by email about the status of your order but is possible to check it getting access to your user account as well. At the moment that the order is shipped we will provide a tracking number to check shipping status from shipper's web site.

Order’s delivery time can vary depending the shipping option chosen and destination.

Delivery time are as follow:
- 24/48 hours for Spain's inland shipments.
- Between 3 and 7 days for Balearic/Canary islands.
- Between 4 and 30 days for international shipments.

We have an exhaustive control of our stock, so all articles shown in our online store are normally available. In the case of an article which is not available, we will contact your immediately to confirm when it will be available and in case of having purchased more articles, to ask if prefer waiting until all things are on stock or simply want the available articles and cancel the other/s.

It's important to know that many of our products come from abroad and need an extra time to be made or ordered, so if an article is out stock and we foresee a delay, we hope the customers will understand it. We will make our very best to have the sold our articles as soon as possible.

We are very careful when preparing orders and check that all shipped articles are in perfect conditions, however, if at the reception of the order you realize that there is any mistake or defect on the received merchandise, contact us by email pedidos@corbetosboots.com indicating the incidence and we will do all necessary to solve it. Our priority is customer’ satisfaction.

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